Reductions and surcharges


General information

  • Single room surcharge for suites and double rooms € 30 per person/day
  • Packed lunch € 8
  • Free underground parking space
  • Four-legged pets are welcome, we charge € 15,-- per day/excluding food
  • Please note that pets are not allowed in the following areas: wellness area and restaurant

Reduction for children

Reduction for children in parents‘ room (two full-price payers are required):

  • children from 0 to 2 years 100%
  • children 3 to 5 years € 25,-- per day
  • children from 6 years 50%
  • adolescence from 15 to 18 years 20%
  • reservation request

Confirmation of reservation

We always need a written confirmation of reservation via e-mail or fax. The deposit must be paid within two weeks after your reservation.  Upon receipt of your deposit, we will confirm your booking.  In case of cancellation, the deposit will be retained as a cancellation fee and will be credited to your next stay.

Cancellation conditions

  • up to 60 days before your start of the holiday there is no charge
  • up to one month before your start of the holiday 40% of the total amount is charged
  • up to one week before arrival 70% is charged
  • from one week to 0 days before your arrival 90% is charged
  • The Austrian Hotel Contract Conditions are valid

Travel insurance

European travel insurance: We take care of you, while you are enjoying your holidays in Austria. Check premiums and book right here hotel.europaeische.at/plus